Use Design Thinking to deliver business results and increase the investment in talent development.

Executives recognize that learning is necessary to meet the challenges of a complex and global economy, to drive change, and to create greater stakeholder value—in short, learning is critical to an organization’s present and future prosperity. Unfortunately, there are some persistent concerns within the learning and development community around the importance of learning as well as both how and when it should be provided.

The Business Case for Learning helps to put those concerns to rest by highlighting the reasons why learning is an absolute necessity, how it adds value to an organization’s bottom-line and, through a methodical, 8-step, results-driven process, how to enhance the learning and talent development investment. The book concludes with a “call to action” offering tools, templates, assessments and guides to enrich application.

Accountability in Human Resource Management 2nd Edition is a complete and detailed guide suitable for HR professionals and students in advanced human resource management courses. From selection and assessment, to training and development, and reward management, all HR functions have an impact on an organization. Ever-present budgetary pressures mean that there is perpetual competition for resources, so HR departments must be able to account for and justify their contribution to the bottom line.

This new edition is fully revised and updated to reflect developments in the field, such as the rise of talent management and the increased role of technology in HR measurement, and is supported with international examples throughout. New chapters have been added to address business alignment, HR scorecards, analytics maturity, and international applications of the methodology. Case studies, tool templates and lecture slides are provided as online supplements for HR practitioners and students.

Learning permanently linked to performance. Answer questions about the efficiency of learning and performance of today and tomorrow. Indispensable for leather directors, teaching professionals, trainers and managers. This book is a dialogue in which learning Netherlands expresses its view on learning and performance. A manifesto that gives insight into the value of learning. Bernard Wientjes puts the issue as follows: ‘is to learn everything for our future. “

This book is a tool to help the L&D professional design and administer surveys and questionnaires. It describes the purpose of surveys and questionnaires, types of error that can creep into survey results, and considerations when developing specific survey questions. In addition, it offers advice to ensure positive response rates and how to design the instrument so that people find it easy to respond. The book includes content on validity and reliability, data analysis, and includes a chapter describing approaches to displaying data and reporting results.